How to delete your account
Effective date: 2026-10-09
You can delete your MiniEpi account at any time. Deletion is immediate and cannot be undone, so please read this page first.
In the app or on the website
- Sign in, then open "Me" → "Account" (on screen: 我的 → 帳戶 on the Taiwan site, 마이 → 계정 on the Korea site).
- Tap "Delete account" (on screen: 註銷帳號 / 회원 탈퇴) and type the confirmation word.
- Your account is deleted immediately and you are signed out on all devices.
By email
Send an email from the address you sign in with to support@miniepi.com with the subject "Delete my account". We process it within ten days and reply when it is done.
What is deleted
- Deleted: your email address, nickname, tax ID (if provided), viewing history, favourites and all sign-in sessions. Remaining coins and bonus coins are forfeited and active membership ends.
- Kept: order and payment records that the law requires us to keep (for example tax and consumer-protection records), only for the statutory period, then deleted or de-identified.
- Subscriptions bought through the App Store or Google Play must also be cancelled in that store, otherwise the store may keep charging you.
Operator
ZNRUN TECH LIMITED, ROOM B3,19/F,TUNG LEECOMMERCIAL BUILDING,91-97JERVOIS STREET,SHEUNG WAN HONG KONG, support@miniepi.com.
Operator
- Company
- ZNRUN TECH LIMITED
- Registered address
- ROOM B3,19/F,TUNG LEECOMMERCIAL BUILDING,91-97JERVOIS STREET,SHEUNG WAN HONG KONG
- Customer support
- support@miniepi.com