How to delete your account

Effective date: 2026-10-09

You can delete your MiniEpi account at any time. Deletion is immediate and cannot be undone, so please read this page first.

In the app or on the website

  • Sign in, then open "Me" → "Account" (on screen: 我的 → 帳戶 on the Taiwan site, 마이 → 계정 on the Korea site).
  • Tap "Delete account" (on screen: 註銷帳號 / 회원 탈퇴) and type the confirmation word.
  • Your account is deleted immediately and you are signed out on all devices.

By email

Send an email from the address you sign in with to support@miniepi.com with the subject "Delete my account". We process it within ten days and reply when it is done.

What is deleted

  • Deleted: your email address, nickname, tax ID (if provided), viewing history, favourites and all sign-in sessions. Remaining coins and bonus coins are forfeited and active membership ends.
  • Kept: order and payment records that the law requires us to keep (for example tax and consumer-protection records), only for the statutory period, then deleted or de-identified.
  • Subscriptions bought through the App Store or Google Play must also be cancelled in that store, otherwise the store may keep charging you.

Operator

ZNRUN TECH LIMITED, ROOM B3,19/F,TUNG LEECOMMERCIAL BUILDING,91-97JERVOIS STREET,SHEUNG WAN HONG KONG, support@miniepi.com.

Operator

Company
ZNRUN TECH LIMITED
Registered address
ROOM B3,19/F,TUNG LEECOMMERCIAL BUILDING,91-97JERVOIS STREET,SHEUNG WAN HONG KONG
Customer support
support@miniepi.com